Steam Trading Bot

CSRAGE – Privacy Policy

Last Updated: November 2025

1. Introduction

At CSRAGE ("Company," "CSRAGE," "we," "us," or "our"), we are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

By using our services, including https://bots.csrage.com and related features, you acknowledge and agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

Updates to this policy will be published on our website, and significant changes will be communicated at least 30 days in advance.

This Privacy Policy explains how we collect, process, store, and protect your personal data. It also describes your rights under GDPR, including the rights to access, rectify, erase, restrict, and port your data, to object to processing, and to withdraw consent.

2. Data Controller and Contact Information

CSRAGE, registered in France.

Contact: [email protected]

Website: https://bots.csrage.com

3. Personal Data We Collect

We collect the following:

  • Identity: Name, birth date
  • Contact: Email, phone
  • Account: Steam ID, credentials
  • Financial: Payments, transactions
  • Technical: IP address, browser, device
  • Usage: Site activity

We do not knowingly collect data from individuals under 18.

4. How We Collect Personal Data

Data is collected:

  • Directly: During registration or contact
  • Automatically: Via cookies and analytics
  • From third parties: Steam, Stripe, DigitalOcean

5. Purpose and Legal Basis for Processing

We process data for account management, payments, support, analytics, fraud prevention, and optional marketing.

  • Contract: Art. 6(1)(b)
  • Legitimate Interests: Art. 6(1)(f)
  • Legal Obligation: Art. 6(1)(c)
  • Consent: Art. 6(1)(a)

6. Marketing Consent

We only send marketing messages if you explicitly opt-in via a checkbox during bot purchase confirmation. You may withdraw consent anytime via account settings or the 'unsubscribe' link in emails.

7. Data Retention

  • User account data: Retained up to 3 years after account closure
  • Financial data: Retained for 5 years (tax and accounting compliance)
  • Support communications: Retained 12 months unless deletion is requested

8. Use of Cookies

Cookies help provide website functionality, maintain sessions, and improve performance.

  • Types: Essential, performance, and analytical cookies
  • Third-party cookies: Used only for analytics; no marketing cookies are set without consent
  • Consent management: Implemented via banner and browser settings

For details, visit Cookie Policy.

9. Data Sharing and Disclosure

We do not sell personal data. Shared only with trusted processors:

10. International Data Transfers

Data transferred outside the EEA is protected under EU Standard Contractual Clauses (SCCs) or equivalent safeguards approved by the European Commission. Users may request a copy of these safeguards by contacting [email protected].

11. Your Rights Under GDPR

You have the right to access, rectify, erase, restrict, and port your data; to object to processing; and to withdraw consent. You can exercise these rights by contacting [email protected].

12. Data Security

CSRAGE employs SSL encryption, secure VPCs, limited access control, and routine audits. In case of a data breach, affected users will be notified promptly, within 72 hours where feasible, in accordance with GDPR Art. 33.

13. Children's Data and Age Verification

Services are restricted to users aged 18+. Age confirmation is required at registration. Accounts found to belong to minors will be terminated and all data erased.

14. Changes to This Privacy Policy

Updates are posted at https://bots.csrage.com with 30-day prior notice for significant changes.

15. Contact Information

Data Protection Officer (DPO): [email protected]

CSRAGE, France

16. Cookie Policy Summary

Cookies help provide core functionality, improve analytics, and personalize your experience. We use essential, performance, and analytical cookies. Users may opt out via browser settings. Third-party cookies are used only for analytics unless consent for marketing is given.